What you will learn…
Discover the number one secret hidden cause of conflict that no-one else is addressing
Practice the art of asking powerful questions that will help you uncover essential information to resolve the conflict
Understand the physiology of conflict and how it affects your nervous system, brain and decision making
Learn how to describe and identify your ideal outcome, rather than focusing on what you don’t like about the current situation
Learn tools that will help you stay calm and centered in the lead up to and during a challenging conversation
Create a Dialogue Guide to approach your next conversation with ease, prepared for any challenges